Frequently Asked Questions
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When I click a link in a course, I am taken out of the course and cannot get back in. How do I get back to the course?
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When I try to launch the course, I receive a pop-up blocker notification. What should I do?
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How do I launch the HIPAA New Hire OR HIPAA Annual Refresher training course?
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I finished the HIPAA New Hire OR HIPAA Annual Refresher training course but I don't see a link to print my certificate. Why?
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The course I am taking has a test but I cannot find it. How do I launch the post-course test?
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